Shipping policy

Last Updated: 26 August 2026

Welcome to NamasteStore. We are committed to delivering your orders safely, quickly, and reliably.

🚚 Shipping & Delivery

We currently deliver products across India.

Once your order is successfully placed and payment is confirmed, we will process and dispatch it as soon as possible.

📦 Order Processing

  • Orders are generally processed within 1–3 business days.
  • Orders placed on Sundays or public holidays may be processed on the next business day.
  • Once your order has been dispatched, you will receive a shipping confirmation and tracking details, where available.

🕐 Estimated Delivery Time

Most orders are expected to arrive within approximately:

3–7 business days after dispatch

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

Remote and certain non-serviceable locations may require additional delivery time.

💰 Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

Any applicable delivery, shipping, or handling charges will be clearly shown as part of the order total.

📍 Order Tracking

Once your order is dispatched, we may provide you with a tracking number or tracking link.

You can use the tracking information to check the current status of your shipment.

If tracking information does not update immediately, please allow some time for the courier's system to update.

📞 Delivery Issues

If your order has not arrived within the estimated delivery period, please contact us with your:

  • Order Number
  • Name
  • Registered Mobile Number
  • Delivery Address

We will check the shipment status and assist you as soon as possible.

📦 Damaged or Incorrect Package

Please inspect your package when you receive it.

If you receive:

  • A damaged product
  • A wrong product
  • A missing item
  • A product that is materially different from what was ordered

please contact us as soon as possible with your order number and clear photographs/videos of the package and product.

We will review the issue and provide an appropriate resolution according to our Return & Refund Policy.

⚠️ Delivery Delays

NamasteStore is not responsible for delays caused by circumstances beyond our reasonable control, including:

  • Severe weather
  • Natural disasters
  • Transportation disruptions
  • Courier delays
  • Public holidays
  • Strikes
  • Government restrictions
  • Incorrect or incomplete shipping information provided by the customer

However, we will always try our best to assist you in resolving delivery issues.

🏠 Incorrect Shipping Address

Please carefully check your shipping address before placing your order.

If you provide an incorrect or incomplete address and the shipment is returned to us, additional shipping charges may apply for re-delivery.

If you notice an address error immediately after placing your order, contact us as soon as possible. We will try to update it before dispatch, but changes cannot be guaranteed after the order has been shipped.

💳 Cash on Delivery

If Cash on Delivery (COD) is available for your order, the availability and applicable charges will be displayed during checkout.

COD availability may depend on your location and order value.

🔄 Returns & Refunds

Our Shipping Policy should be read together with our Return & Refund Policy.

For information about eligible returns, replacements, exchanges, and refunds, please refer to our Return & Refund Policy.

📩 Contact Us

For shipping-related questions, please contact us:

NamasteStore
🌐 Website: namastestore.co.in
📧 Email: help@namastestore.co.in

We are happy to help you.